I love to eat. I also love coffee. I currently live in one of the best food/coffee cities in the world, NYC. I'm lucky. 

Before I dive into a light exposition of Square, let me acknowledge a dilemma all QSRs face. As a restaurant/deli/coffee shop owner, you receive a lot of cash. Aside from having to track it and the fact that cash can be stolen easier (and with less recourse) than credit card payments, there is also the temptation for a business owner: Do you report all cash sales or not? 

I know, I know, we're not supposed to talk about that in public, right? Business owners: "Oh, you have to report cash sales?"

Okay, rather than getting all up in your face on that issue, I am happy to report there is a way to collect cash sales, account for them simply and completely, and then have a quick and easy record of what you owe for sales tax. All on the up and up. Efficiency, completeness, profits...and integrity.

The service I'll be highlighting today is called Square. The Tunstall Organization, Inc. (TTO) is a Square authorized partner.  TTO helps QSRs file sales tax, manage payroll, income tax filings...and bookkeeping.

Square. You've seen the little dongle, jack-looking thingy, right?

Or maybe this looking thing?

If you're running a QSR, most likely, you already have some kind of computerized, automated system. The advantages come into play in the simplicity of accepting payments and helping the operations run smoothly. But additionally, they help on the reporting and compliance side. Tracking how your sales are doing in real time and helping to file sales tax.

Besides Square, there are others: breadcrumb, vend, lightspeed, even paypal, etc., etc. There are actually many iterations on the POS out there, but there are a few things I like about Square for QSRs:

• Integration into Xero (the accounting system we use to service QSRs)
• Integration with Deputy and Zenpayroll for employee hours tracking and weekly payroll
• Real time reporting - hourly, weekly, monthly...very cool metrics
• Forward thinking design/features (applePay coming soon)
• Use easily on most devices

There are some things that might limit Square for your QSR, though:

• Inventory management is relatively light.
  
• Not sure how great multi-store operates

Killer feature: real-time sales tracking with visual reporting:

Overall, I think Square fits perfectly into the QSR spot. They handle a single shop very well, they integrate well with backend accounting system, the reporting and insight is frighteningly amazing and they play nice with other apps that help manage employees/payroll.

Reach out if you'd like to speak with us about how Square could potentially help you manage your QSR here.

I'm wearing some Receipt Bank swag that I got at Xerocon 2015 in Denver today so I thought it would be an appropriate time to post about the 'how' of Receipt Bank.

At The Tunstall Organization, Inc. (TTO), we use bunch of different 'apps' aka 'add-ons' to help our clients run their businesses - and send their transaction activity to the accounting system - more easily and digitally. One of those apps is Receipt Bank (RB). Receipt Bank aka RB is exclusively for the 'expense' side of the business. i.e. RB doesn't invoice clients and/or do Accounts Receivable or anything like that...only expenses. 

On the expense side, it solves a few problems:
 1. Receipt Bank (RB) captures a digital copy of receipts when you purchase things for your business on the go. 
RB has an app for iPhone and Android that can take a picture of any receipts for purchases made for your business.

2. RB takes the captured image, reads it and stores a copy of the receipt.
After the photo is taken, you are automatically prompted to 'submit for processing'. This sends the .pdf to RB's website and they read it with Optical Character Recognition (OCR). RB then stores the processed .pdf on their website.

3. RB then sends the captured image to your accounting system to be coded, attached to the transaction, approved and reconciled to the credit card and/or bank statement.
After an initial set-up of the settings in Receipt Bank, the receipt images will sync to the 'draft bills' section of the accounting system (we're using Xero for the purposes of this exposition). There will be an image icon noting that the receipt is attached to the transaction. 

It can be viewed by clicking the icon.

Once approved, the transaction will hit the GL (be live in the accounting system) and then then bill can be matched (reconciled) with the transaction records of the credit card statement.

The benefits of having a receipt attached to a transaction is mainly for compliance purposes. It can make an audit go smoother, for sure. But also for quick reference internally to clear up any confusion about what the transaction was for, where it happened, what time, etc. and having that data attached to the transaction.

Killer feature: you can use RB to email or upload bills, however, where RB shines is really in their smart phone app. It handles taking a picture and submitting the receipt for processing in literally 3 clicks. Please reach out to The Tunstall Organization, Inc. (TTO) if you'd like to see if RB is right for your business or to find out how to better automate your operations to the back-end accounting system. Contact us here.

This is a glimpse into an aspect of the 'how' of what we do.

For one of our wholesale/retail clients we implemented this digital workflow as a way to enter invoices through Xero and email them to our clients' customers:

It starts with the Client adding a record of all orders placed into a shared cloud folder. We're using dropbox for this particular client but we could use box.com or egnyte.com with just as much ease. Once the client has added the P.O.s or order sheets in .pdf format to our shared 'To Be Processed' shared cloud folder, we will go in 1x per week and add the details of the orders into Xero as Invoices. The Invoices will then be emailed to our clients' customers.

The P.O., entered into the system as an invoice is then attached to each transaction in Xero (Xero files). The P.O., once attached, can then be moved to an 'Invoiced' folder in dropbox, and the "To be processed" folder is empty and ready for the next batch the following week. This is a very simple, targeted way we offer invoice management.

Currently, our client wants the process as simple as possible, but even if they wanted an extra layer of approvals, we could still add the invoices into Xero as 'draft' and then it would be up to the client to login to Xero to review and approve/email themselves.

Either way works. Contact us to see if we can help you set up a similar system.

Migrating. Switching. Leaving. Joining. Any time you switch to anything there is always a cost. There is disruption. There is change. You'll be doing things differently. You'll be interfacing with different people, things, surroundings, etc.

Many people stay with legacy systems for this reason. If it ain't broke, don't fix it. There is some truth to that, actually. But what if it is broke? Or you really want out? Then what? What should you be considering if you want to move payroll providers without experiencing too much pain that often comes with changing things?

Here is a basic, non-exhaustive list of some things you should consider when switching to a new payroll provider:

• eFile/ePay for state and federal government taxes and direct deposit for wages to employees  -  I never want to go back to paper filing and paying by check for anything, if I don't have to. Many payroll services will do direct deposit for employees and eFile/ePay for federal and state governments.

• Integration with your accounting system  -  It might not seem like much, but some payroll systems require manual journal entries into the accounting system. Depending on how many employees you have, this could be mildly annoying to hell on earth, with varying degrees in between.

• Price  -  What is the price of the new system under many scenarios of employee variability. Am I charged per employee? A flat rate? Do they offer contractor payments, with 1099-Misc reporting? How much extra is that?

• Reporting  -  Have you ever been through a payroll audit? If so, you know that you need access to awkward reporting dates... like May 1, 2014 to April 30, 2015. A good payroll provider should either have that flexibility or deliver the information into the accounting system in a granular enough way to pull it out of a report there.

• Customer Service  -  Payroll is complicated...FICA, Med, SS, 401K, 403B, employer taxes, employee withholdings, etc.  You'll want to be able to talk with someone who not only knows the ins and outs of payroll, but how they relate to whatever business entity type you are: S-Corp., Multi-member LLC, C Corp., etc.

• Day to Day User Experience  -  Is it easy to use? Can I make payments to employees in a timely way without much extra effort? Can I automate payments for salaried employees?

• Timing  -  Is this the right time for your business? Is it at the beginning of a new quarter? New Year? Timing is less of an issue now because most payroll providers will update your YTD activity, but it is still something to consider.

Overall, the landscape in payroll is such that you can usually change payroll providers to a payroll system with a user experience that suits you, without sacrificing much in the way of cost. Sometimes it helps to talk it through with someone else. Contact us if you'd like to explore the issues involved in switching your payroll system.

The best thing about using cloud accounting tools is how great they sync-up and automate a lot of what previously would have required manual data entry. We are, by no means, 'there' yet, in terms of commodified compliance...but that is where we're heading. On the road to 'there', however, we must solve the problems in front of us. So, with that being said, there is an issue that some members of the Facebook Xero for Accountant and Bookkeepers User Group and I are pining for.

But before I get there, it just dawned on me. I'm saving so much time using cloud accounting that I'm able spend my 'free time' doing what I love, publicly advocating for better features in one of my favorite accounting systems. I'm not sitting on a beach drinking Mango daiquiris or traveling the Amalfi Coast. I'm making a difference, dammit (or so I hope). Anyway, I wonder what my younger self would have thought of this...moving on....

Before I dive in, assume that both Invoices and Bills need these new columns. I'll explain.

TTO is a user of the nascent, but thriving digital document storage hub called, Hubdoc. Basically, their digital robots log into our clients' vendor/supplier logins and pull-out .pdfs of invoices (bills to our clients) and send a copy of those bills to Xero (our main accounting software vendor). Overall, this is great. But this is something that Xero, itself, couldn't necessarily have foreseen. So, it is up to hubdoc to connect to Xero's APIs in a way to get the appropriate data into Xero.

The problem with this process is that Hubdoc (and a lot of the other automated bill/receipt processors like Receipt-Bank, Shoeboxed and entryless) don't always assign the correct 'account' or 'description' or 'tracking' code into Xero. Before we, as accountants and bookkeepers, want a bill 'approved' in the accounting system, we want to make sure each field has been assigned correctly. i.e. Verizon bills need to go to either telephone or Internet, mailchimp bills need to go to either SAAS or marketing accounts, etc. 

Currently, the process to approve 'draft bills' is to click into each draft bill and check each field against what is on the bill .pdf.  To put it nicely, this is a time suck. To put it bluntly, this sucks.

What we need are columns to see the description (and to give hubdoc a new database field to push to) and the 'account' and the 'tracking' category.  If these were all visible from the draft invoices/bills screen we could quickly look at each .pdf and then edit (if errors existed) or 'approve' if okay. 

One acknowledged caveat, the Xero Facebook group and I recognized that having a bill that required multiple 'accounts', 'descriptions' and 'tracking' might complicate things (vs. the majority of bills that have just 1 account, description, tracking). For this scenario, here are some ideas: 1)pull a page from the Quickbooks playbook and create a '-split-' for multiple items and then either add a dropdown...or for multiple items create multiple rows...or 2) worst case scenario, for multiple accounts only, would have to click in (like we currently have to do)  but single account bills would be editable from the draft bills/invoices screens.

For the record, I've submitted the ticket here...but...and this may be the subject of another blog post, I don't have much confidence that the Xero ticketing system can adeptly identify and then develop solutions to evolving issues like this, at least in the US, in a timely way (shout out to 'accounts merge'!). I would love to be proven wrong, though, Xero. So, I won't hold my breath but, of course, I would love to see #xerospeed handle this.